Correcting Rejected Invoices/Credit Memos

Vendors can correct the invoice/credit memo if they have Create/Edit Invoice/Credit Memo permission assigned to one of their roles. Vendors can then resubmit it for further processing as long as it passes validation. All of the invoice/credit memo lines are available for editing, even those lines that were not originally submitted.

Note: In the line detail area of the invoice, the originally invoiced lines appear first, followed by any lines not included in the original invoice.

Depending on the agency, the invoice/credit memo number may also require changing, if the agency does not allow duplicate invoice/credit memo numbers.

To correct a rejected invoice:

From the Invoice Status sidebar, click Rejected. A list of rejected invoices appears.
Click the Invoice # link to open the invoice.
Make any changes necessary to the Agency Part #, Item Code, Invoice Date From and To, QTY, and Unit Price.
If required by the agency, change the Invoice Number.
Click Submit.