Rejected Invoices

The Rejected Invoices page displays all the invoices from the last 30 days (default) that are rejected by the agency.

To access the Rejected Invoices page, click the Invoices tab and Rejected on the Invoice Status bar.

To view the Invoice tab, Invoice Status bar, or create invoices from a purchase order, the Collector user must have Create/Edit Invoices permission added to the Create/Edit Invoices role. See the Collector Administrator if you do not have these permissions.

Resubmitting Rejected Invoices/Credit Memos

Vendors can correct the invoice/credit memo if they have Create/Edit Invoice/Credit Memo permission assigned to one of their roles. The vendor can then resubmit it for further processing as long as it passes validation. All of the invoice/credit memo lines are available for editing, even those lines that were not included in the original invoice.

Depending on the agency, the invoice/credit memo number may also require changing, if the agency does not allow duplicate invoice/credit memo numbers.

The Collector user can save invoices in Reject status as a draft and then edit it to fix the errors that caused the rejection.

Once the revised invoice is submitted, it is displayed in the Invoices Pending Submission page.

The following table explains the rejected invoices.

 

Field Name

Description

Invoice #

Displays a list of invoice numbers. Click to display the Invoice.

From the open invoice in Rejected status, the Collector can:

  • Save as Draft

  • Print the invoice

  • Add Attachments

  • View Related Documents - click here to view the Invoice Related Documents

  • View History - click here to view the Invoice History

PO#/Blanket PO #

Displays a list of the blanket PO/PO numbers. Click to display the Blanket PO/PO. The following buttons are shown on the Open Blanket/ PO:

  • Create Invoice - click to open a New Invoice page

  • Create Credit Memo - click to open a New Credit Memo page

  • Print - click to print the Blanket PO

  • View Related Documents - click here to view the Related Documents page

  • View History - click here to view the History of the PO

Agency

Displays the Agency name and buyer. Click the link to advance to the Agency Information form.

Amount

Displays the total amount of the invoice.

Invoice Date

Displays the date the invoice was created.

View button

Click to view the invoice.

Add Filters

The Add Filters button displays the Invoice Filter dialog that provides the user with the ability to filter the invoices that display.

The search criteria and search results are retained for the duration of the user's session.

 

Related Topics

Related Procedures