Creating a Credit Memo from a Paid Invoice

Use this feature to create a credit memo from an Invoice.

To create a credit memo:

1. Click the Invoices Paid page.
2. Select an invoice and click Create Credit Memo button.
3. Select From an Invoice from the drop-down list under 1.
4. Enter the invoice number in the Enter the Invoice # field.
5. Click OK to open the Credit Memo page.
6. Required. Enter a credit memo number in the Credit Memo # field.
7. From the INV Line # column, select the line for the credit memo.
8. If the quantity to be credited is different from the invoice, change the quantity in the QTY field.
9. Required. Enter comments in the Comments field.
10. Click Submit.

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