Creating a New User

The Collector Administrator has the responsibility for adding Collector users to IPP and ensuring that access is limited to the employees whose job responsibilities require them to use IPP.

To set up a new user:

From the Admin tab, click Users from the right panel. The Users page appears.
In the blue banner under the tabs, click Create User. The Create User page appears.
Complete the top section of the page as follows:

- Enter the Collector user's first name in the First Name (Required) field. Do not use special characters.
- Enter the Collector user's last name in the Last Name (Required) field. Do not use special characters, except an apostrophe.
- Enter the Collector user's middle name in the Middle Name field.
- Enter the Collector user's Email Address (Required) in the field. Enter only one email address. The email address must be unique.
- Enter the Collector user's Phone Number (Required) in the field.

Click one or more check box(s) to select a User Role for the Collector user from the User Role Assignments section.
From the View Payment TIN/IPP ID Permissions section, select one of the following:

- View all TINs/IPP IDs
- View the selected TINs/IPP IDs below

Assign a TIN/IPP ID or TINs/IPP IDs to the Collector user if View the selected TINs/IPP IDs below was selected in step 5.
Note: If View the selected TINs/IPP IDs below is selected and TIN(s)/IPP IDs are not selected, the Collector user cannot view payments relating to any TINs.

From the Agency View Permissions section, select one of the following:

- View all Agencies
- View the selected Agencies below

Assign an agency or agencies to the Collector user if View the Selected Agencies below was selected in step 7.

Note: If View the selected Agencies below is selected and agencies are not selected, the Collector user cannot view documents relating to any agencies.

Click OK to submit the user. IPP generates three emails that are sent to the user:

- Logon ID
- Link to IPP logon page
- Temporary password