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The Disburser Administrator configures the allowable file types and the maximum number of attachments added to a Self-Service invoice. The maximum file size per attachment is approximately 10 MBs. If an attachment exceeds 10 MBs, IPP does not upload the attachment.
The maximum size of the file name is 132 characters. A unique file name is required for each attachment on an invoice. The file name must contain valid characters. Valid characters include the following:
ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz1234567890_ (underscore), . (period), - (hyphen), or (space).
IPP validates these requirements. If the attachment exceeds the maximum file size or contains a duplicate file name, IPP displays an error message and does not upload the attachment.
You can add attachments to existing self-service invoices, as long as the invoice has not posted to the agency's ERP system.
To add attachments:
Complete the steps in the create invoice topics or from the Self-Service Inquire sub-tab to search for invoices in a Draft status. From the Search Result page, click the link in the Invoice # column.
Click Attachments to open the Attachments page.
Click to locate allowable attachment file(s) and then click Open to upload to IPP. The allowable file types are configured by the Disburser Administrator.
Type a Nickname/Alias in the text box and click . IPP displays the file in the Attachments List table.
Click the Go to – Invoice link number to return to the invoice/credit memo.
Note: A Disburser user cannot delete attachments added by a different user. Attachments in Workflow can only be deleted in Level One.