Invoices in Exception

The Exception Invoices page displays all invoices with an Exception status. Your agency can create an invoice in the Disburser module using the original invoice number, while your invoice is in exception. If that is the case, IPP displays an error message to prevent you from using the same invoice number. Use Advanced Search or the Invoice # box in the left sidebar to locate and view the agency created invoice.

Invoice Status

To access the Invoices in Exception page, click the In Exception link from the Invoice Status left-hand navigation bar.

To view the Invoice tab, Invoice Status bar, or create invoices from a purchase order, the Collector user must have Create/Edit Invoices permission added to the Create/Edit Invoices role. See the Collector Administrator if you do not have these permissions.

Search

To display open invoices, enter a portion of the invoice number with a wildcard (%) in the Quick Search field to access all or click Advanced Search to limit the search to data entered in the Advanced Search page.

The search criteria and results are not saved after you leave the page.

Invoices in Exception Error Messages

Invoices can be placed in Exception status for any of the errors listed in the following table.

Error Message	Resolution
Duplicate Invoice Number	The invoice that you entered already exists in IPP. Enter a new invoice with a different invoice number.
Unit Price out of Tolerance Range	The price for an item exceeds the price tolerance established by your agency. Re-enter the invoice at a lower price.
Quantity Tolerance Failure	The quantity of an item exceeds the quantity tolerance established by your agency. Re-enter the invoice with a lower quantity for the item that failed validation.
Invalid PO Number	The PO number failed validation. If the PO number is correct, contact the agency for validation.
Please select at least one line item.	The invoice does not include any line items, please select a check box.

Invoices in Exception

The following table explains the Invoices in exception.

Field Name	Description
Invoice #	Displays a list of invoice numbers. Click View to display the open invoice. From the open invoice in Exception, the Collector can: Void the invoice Cancel the invoice OK the invoice
PO#/Blanket PO #	Displays a list of the PO or Blanket PO numbers. Click to display the PO or Blanket PO. From the Invoice in Exception, the Collector can: Create Invoice - click to open a New Invoice page Create Credit Memo - click to open a New Credit Memo page Print - click to print the Blanket PO View Related Documents View History
Agency	Displays the Agency name. Click the link to advance to the Agency Information form.
Amount	Displays the total amount of the invoice.
Invoice Date	Displays the date the invoice was created.

Add Filters

The Add Filters button displays the Invoice Filter dialog that limits or increases the amount of open invoices that display.

The search criteria and search results are retained for the duration of the user's session.