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From the My Queues page, you can view all the unassigned tasks that are available in the queue. You can then take a task and assign it to yourself.
To get a task:
From the My Queues screen, click Get Task.
The next task in the queue is assigned to you.
The page is refreshed and the number of tasks in the queue is reduced by one and the task is displayed in the Summary page.
To get and open task:
From the My Queues screen, click Get Task & Open Task.
The next task in the queue is assigned to you and you are advanced to the Invoice Detail page to complete the task.